Exclusive Electrics is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you interact with our website or services.
1. Information We Collect
We may collect the following types of information:
Personal details such as your name, phone number, email address, and address.
Information submitted through contact forms, service requests, or enquiries.
Technical data such as IP address, browser type, and browsing behaviour collected through cookies.
2. How We Use Your Information
Exclusive Electrics uses your information to:
Respond to enquiries and provide our electrical services.
Manage bookings, quotes, and customer communication.
Improve our website, services, and customer experience.
Meet legal, regulatory, or safety obligations.
3. Sharing Your Information
We do not sell or share your personal data with third parties except:
When required to fulfil a service (such as working with approved subcontractors).
When legally required by authorities or for compliance purposes.
When you provide clear consent.
4. Data Storage and Security
We take all reasonable steps to ensure your data is stored securely and protected from unauthorised access, alteration, or loss. Only authorised personnel have access to your information.
5. Cookies
Our website may use cookies to improve your browsing experience, analyse website traffic, and remember your preferences. You can adjust your browser settings to disable cookies at any time.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data, where legally permitted.
Withdraw consent for communication or marketing.
7. Contact Us
If you have any questions about this Privacy Policy or wish to make a data request, please contact us:
Exclusive Electrics